998bd Privacy
Policy & Data Protection
At 998bd, protecting the personal data of every player across Bangladesh is a core responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and used, and the rights you hold over your own information when using 998bd.club.
Privacy at a Glance
The six principles below summarise how 998bd approaches data privacy for every player in Bangladesh. Each principle is explained in full detail in the corresponding legal section further down this page.
998bd collects only the personal data that is strictly necessary to operate the platform, verify player identities, process payments in BDT, and comply with anti-money laundering obligations. We do not collect data for purposes unrelated to the operation of the 998bd platform.
All data transmitted between your device and 998bd.club is protected by industry-standard SSL/TLS encryption. Personal data stored on 998bd servers is encrypted at rest. Financial transaction data processed via bKash, Nagad, and Rocket is additionally secured through those providers' own security infrastructure.
Every 998bd player in Bangladesh has the right to access, correct, and request deletion of their personal data. You may also object to certain types of processing and request a portable copy of your data. All such requests are handled by the 998bd support team within the timeframes specified in this Policy.
998bd does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with trusted payment processors, identity verification partners, and fraud-prevention services — all of whom are contractually bound to use your data solely for the purpose for which it was shared.
998bd uses cookies and similar tracking technologies to maintain session state, remember player preferences, and analyse platform usage patterns. The Cookies section of this Policy explains each cookie category, its purpose, and its retention period. You can manage your cookie preferences at any time.
Personal data is retained only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The Data Retention section of this Policy sets out the specific retention periods applied to each category of data held by 998bd.
1 Data We Collect
When you register and use the 998bd platform, we collect personal data across several categories. The data we collect falls into two broad groups: data you provide to us directly, and data we collect automatically as you interact with the platform. The specific data points collected within each category are described below.
Data You Provide Directly
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID (NID) number or passport number | Account registration and identity verification |
| Contact Data | Mobile phone number, residential address in Bangladesh (division, district, upazila), email address (if provided) | Account registration and account settings |
| Financial Data | bKash / Nagad / Rocket mobile wallet number, bank account details (where bank transfer is used), transaction reference numbers | Deposit and withdrawal requests |
| Verification Documents | Scanned or photographed copies of NID card, passport, driving licence, utility bills, bank statements | KYC and withdrawal verification |
| Account Credentials | Username, hashed password (plain-text passwords are never stored) | Account registration |
| Support Communications | Content of messages sent to [email protected], dispute submissions, feedback | Customer support interactions |
Data Collected Automatically
- Device and Technical Data: IP address, device type, operating system version, browser type and version, screen resolution, and device identifiers.
- Usage Data: Pages visited on 998bd.club, time spent on each page, game sessions started and completed, betting history, deposit and withdrawal timestamps, and navigation paths through the site.
- Location Data: Approximate geographic location derived from IP address, used to confirm access is originating from Bangladesh and to comply with geo-restriction obligations.
- Cookie and Tracking Data: Session identifiers, preference cookies, analytics identifiers, and fraud-prevention signals — described in full in the Cookies section below.
998bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for age and identity verification purposes.
2 How We Use Your Data
998bd processes your personal data only for specific, legitimate purposes directly related to the operation of the online casino and sports betting platform. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The table below sets out each processing purpose, the data used, and the legal basis on which we rely.
| Processing Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity Data, Contact Data, Account Credentials | Contract performance |
| Age and identity verification (KYC) | Identity Data, Verification Documents | Legal obligation |
| Processing deposits and withdrawals | Financial Data, Identity Data | Contract performance |
| Fraud prevention and anti-money laundering | All data categories | Legal obligation and legitimate interests |
| Platform security and abuse prevention | Device and Technical Data, Usage Data | Legitimate interests |
| Customer support and dispute resolution | Identity Data, Support Communications, Transaction Data | Contract performance and legal obligation |
| Responsible gaming monitoring | Usage Data, Financial Data, Betting History | Legal obligation and legitimate interests |
| Personalised promotions and bonuses | Identity Data, Usage Data, Betting History | Consent (where required) and legitimate interests |
| Platform analytics and improvement | Usage Data, Cookie and Tracking Data | Legitimate interests |
Where we rely on your consent to process data — for example, for personalised promotional communications — you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing already carried out before the withdrawal.
3 Data Sharing
998bd does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below. All third parties with whom data is shared are required to process that data strictly in accordance with our instructions and applicable data protection standards.
Categories of Third-Party Recipients
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the financial data necessary to process your deposit and withdrawal transactions. These providers operate under their own regulatory frameworks and privacy policies.
- Identity Verification Partners: Third-party KYC service providers may receive identity documents and biographic data to perform automated or manual identity verification checks on behalf of 998bd.
- Fraud Prevention Services: Technical data, device identifiers, and behavioural signals may be shared with fraud detection platforms to identify and prevent account takeover, bonus abuse, and money laundering.
- IT Infrastructure Providers: Cloud hosting and database service providers who process data on 998bd's behalf under strict data processing agreements.
- Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory investigation, 998bd may disclose player data to law enforcement agencies or other competent authorities in Bangladesh. In such cases, 998bd will disclose only the minimum data necessary to fulfil the legal obligation.
998bd does not transfer personal data to recipients located outside of Bangladesh unless adequate data protection safeguards are in place. Where cross-border transfers occur — for example, to cloud infrastructure providers — they are governed by appropriate contractual protections.
4 Cookies Policy
998bd.club uses cookies and similar technologies (including local storage and session storage) to provide a functional, secure, and personalised experience to every player. A cookie is a small text file stored on your device when you visit a website. Cookies allow the platform to recognise your browser on subsequent visits, maintain your logged-in session, and remember your preferences.
| Cookie Category | Purpose | Retention | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Session management, login state, CSRF protection, load balancing | Session / up to 24 hours | No — platform cannot function without these |
| Functional | Language preference, game display settings, last-visited lobby section | Up to 90 days | Yes — disabling may reduce personalisation |
| Analytics | Aggregate page view counts, bounce rates, session durations — used to improve the platform | Up to 13 months | Yes — no impact on platform functionality |
| Fraud Prevention | Device fingerprinting signals, bot detection, suspicious pattern identification | Up to 12 months | No — required for platform security |
| Marketing / Personalisation | Tracking which promotions you have viewed or claimed, personalising bonus offers | Up to 30 days | Yes — opt out via [email protected] |
You can manage browser-level cookie settings through your browser's privacy or settings menu. Note that disabling strictly necessary or fraud-prevention cookies will impair your ability to log in and use the platform securely. For marketing and personalisation cookies specifically, you may also opt out by contacting the 998bd support team.
5 Data Security
998bd implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated on a regular basis in line with industry best practices for online gaming platforms operating in the Bangladesh market.
Technical Security Measures
- SSL/TLS Encryption: All data in transit between your device and 998bd.club is encrypted using TLS 1.2 or higher. The 998bd.club domain enforces HTTPS on all connections.
- At-Rest Encryption: Sensitive personal data — including identity documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption on 998bd servers.
- Password Hashing: Player passwords are never stored in plain text. They are processed using a one-way cryptographic hashing algorithm with a unique salt before storage, meaning that even 998bd staff cannot read your password.
- Access Controls: Access to systems holding personal data is restricted to authorised 998bd staff on a strict need-to-know basis, controlled through role-based access control (RBAC) policies and multi-factor authentication for administrative accounts.
- Intrusion Detection: Automated monitoring systems are in place to detect unusual access patterns, brute-force attempts, and other indicators of compromise in real time.
- Regular Security Audits: The platform undergoes periodic internal and external security assessments to identify and remediate vulnerabilities before they can be exploited.
While 998bd takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. Players are strongly encouraged to use a unique, strong password for their 998bd account and to contact [email protected] immediately if they suspect their account has been accessed by an unauthorised party.
Data Breach Response
- In the event of a personal data breach that poses a risk to players, 998bd will notify affected players via the contact details held on their account without undue delay.
- The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps 998bd is taking to address it.
- 998bd maintains an internal data breach register and incident response procedure reviewed annually by the security team.
6 Your Rights
As a player on the 998bd platform, you hold a set of rights over your own personal data. 998bd is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact the 998bd support team at [email protected] with the subject line "Data Rights Request" and include your registered username, account ID, and a clear description of the right you wish to exercise.
- Right of Access: You have the right to request a copy of all personal data that 998bd holds about you. We will provide this in a structured, commonly used format within 30 days of receiving a verified request.
- Right to Rectification: If any personal data held by 998bd about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. Identity verification documentation may be required to process corrections to core identity fields.
- Right to Erasure: Subject to applicable legal and regulatory retention obligations, you have the right to request the deletion of your personal data. Note that certain data — such as transaction records and identity verification documents — must be retained for specific periods to comply with anti-money laundering laws, and cannot be deleted prior to the expiry of that retention period.
- Right to Restriction: You have the right to request that 998bd restrict the processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold, or while a dispute is under investigation.
- Right to Data Portability: Where processing is carried out on the basis of consent or contract, and is performed by automated means, you have the right to receive your personal data in a portable electronic format.
- Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling used for personalised promotions. You may also withdraw consent for marketing communications at any time.
- Right to Lodge a Complaint: If you believe that your data rights have been infringed, you have the right to raise a formal complaint with 998bd by writing to [email protected]. Where the complaint cannot be resolved directly, you may pursue remedies through competent authorities in Bangladesh.
998bd will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and its reason before the initial 30-day period expires.
7 Data Retention
998bd retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal, regulatory, tax, or anti-money laundering obligations. The retention periods applicable to each category of data are set out in the table below. Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to an individual player.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Contract performance; AML obligations |
| Identity verification documents | 5 years from date of verification or account closure (whichever is later) | Legal and regulatory obligation |
| Financial transaction records | 7 years from transaction date | Tax, AML, and financial record-keeping obligations |
| Betting and gaming history | 5 years from each event | Dispute resolution; responsible gaming monitoring |
| Customer support communications | 3 years from date of communication | Dispute resolution and quality assurance |
| Analytics and usage data | 13 months from collection | Platform improvement; legitimate interests |
| Marketing preference data | Until consent withdrawn + 1 year | Consent management |
| Self-exclusion records | Permanent (irreversible) | Responsible gaming and regulatory obligation |
When an account is closed voluntarily by a player, 998bd will retain data for the minimum periods specified above and will not use that data for any active marketing or operational purposes during the post-closure retention period unless required to do so by law.
8 Policy Updates
998bd reviews this Privacy Policy regularly to ensure it accurately reflects how personal data is collected and processed on the platform. When material changes are made to this Policy — for example, if a new category of data is collected, a new third-party processor is engaged, or retention periods are revised — all registered players will be notified via the mobile number or email address associated with their 998bd account.
The effective date displayed at the top of this page will be updated each time a revision is published. The most recent version of this Privacy Policy always supersedes any prior version. Players who continue to use the 998bd platform after notification of material changes are considered to have accepted the updated Policy. Players who do not accept the updated Policy may request account closure by writing to [email protected].
Minor updates — such as correcting typographical errors, clarifying existing language without changing meaning, or updating contact details — may be made without player notification, though the effective date will still be updated to reflect the change.
Contact for Privacy Matters
- All privacy-related enquiries, data rights requests, and formal complaints should be directed to the 998bd support team at .
- Please include your registered username, account ID, and a clear description of your enquiry in all privacy communications.
- The 998bd English-language support team is available 24 hours a day, 7 days a week, and will respond to privacy enquiries within 2 business days.
- Formal data rights requests (access, erasure, portability) will receive a full response within 30 calendar days of receipt of a verified request.
Your Data Is in Safe Hands at 998bd
Every player who joins the 998bd platform from Bangladesh entrusts us with their personal information. We take that responsibility seriously. Our security infrastructure is built to the same standards used by leading financial institutions and global online gaming operators, adapted specifically for the Bangladesh market and the payment methods our players rely on — bKash, Nagad, Rocket, and local bank transfers.
From the moment you register on 998bd.club, your data travels only over encrypted connections. Your password is hashed and salted before it ever reaches our database. Your identity documents are stored in an isolated, access-controlled environment accessible only to the small team of staff involved in KYC verification.
If you ever have questions about how your data is being used, or if you want to update, access, or delete your data, our English-language support team is available around the clock at [email protected]. Privacy at 998bd is not an afterthought — it is a fundamental part of how we operate.
TLS 1.2+ encryption on all connections to 998bd.club, 24 hours a day.
Sensitive data is encrypted at rest using AES-256 on all 998bd servers.
Passwords are hashed and salted — never stored or readable by any staff member.
Role-based access control limits data visibility to authorised staff only.
Ready to Play at 998bd?
Now that you know how 998bd protects your personal data, explore our full range of casino games, sports betting markets, and live dealer tables — all built for players in Bangladesh.